Player Wellbeing First

Responsible Gaming at ave67

ave67 is committed to providing a safe, fair, and transparent gambling environment for every player in Bangladesh. Our responsible gaming framework gives you the tools, knowledge, and support you need to stay in control — every session, every day.

21+ Only Deposit Limits Available Time-Out Options Self-Exclusion Tools 24/7 Support

Our Commitment to Player Wellbeing

At ave67, we believe that gambling should be an enjoyable form of entertainment — nothing more, nothing less. We understand that for the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh, gaming on our platform is a recreational activity they engage in responsibly. However, we also recognise that for a minority of players, gambling can become problematic, and it is our duty as a platform to take that reality seriously.

Our responsible gaming programme is built around four pillars: prevention, player empowerment, early intervention, and support access. We actively invest in tools and policies that make it straightforward for any ave67 player to set boundaries on their own gambling activity, and we train our support team to recognise signs that a player may need help before they even ask for it.

ave67 strictly enforces a minimum age of 21 years for all registered players. 21+ Only No player under the age of 21 may create an account, deposit funds, or access any game on the ave67 platform. Age verification is carried out as part of our Know Your Customer (KYC) process for every new registration, and we conduct additional checks whenever our systems flag a concern.

What Is Responsible Gambling?

Responsible gambling means making conscious, informed choices about when, how often, and how much you gamble. It means treating gambling as entertainment rather than as a source of income, and never chasing losses with money you cannot afford to lose. A responsible player sets a budget before they play, sticks to it, takes regular breaks, and always keeps gambling in perspective relative to other priorities — family, work, health, and financial obligations.

ave67 encourages all players to approach each session with a clear head, a pre-set budget in BDT, and a fixed time limit. Whether you are placing a bet on a BPL cricket match, spinning the reels on a premium slot from Pragmatic Play, or joining a live casino table from Evolution Gaming, the same principle applies: play for fun, within your means.

Important reminder: Gambling should never be used as a way to solve financial problems, pay debts, or generate regular income. If you find yourself gambling with money set aside for essential expenses such as rent, food, or family needs, please use our self-exclusion tools immediately or contact our support team at [email protected].

Quick Self-Check

If you answer "yes" to two or more of these questions, we encourage you to reach out to our support team.

Do you spend more money on gambling than you originally planned?

Do you chase your losses by continuing to play to win back money you have lost?

Has gambling ever caused arguments or tension with family members or close friends?

Do you find it difficult to stop gambling once you have started a session?

Have you borrowed money or sold belongings to fund your gambling activity?

Do you feel anxious, irritable, or restless when you are unable to gamble?

Have you ever hidden your gambling activity from people close to you?

If any of these apply to you, please contact our team: [email protected]

Player Protection Tools

ave67 provides a full suite of self-management tools so you can customise your gaming experience and maintain healthy boundaries at all times.

Deposit Limits

Set a daily, weekly, or monthly cap on the amount you can deposit into your ave67 account in BDT. Once a deposit limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period; decreasing a limit applies instantly. You can configure deposit limits from within your account settings at any time.

Loss Limits

Define the maximum net amount you are willing to lose over a set period — daily, weekly, or monthly. When your losses reach the limit you have chosen, ave67 will suspend further wagering for the remainder of that period. This tool is particularly useful for players who want a hard financial boundary built into their account.

Session Time Limits

Set a maximum session duration in minutes or hours. ave67 will display a visible on-screen timer during your play. When your session limit is reached, you will receive an alert and the system will prompt you to take a break. Consistent use of session time limits is one of the most effective ways to maintain healthy gaming habits.

Time-Out (Cooling-Off)

Take a short break from ave67 by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During an active time-out, your account is suspended and you cannot log in, deposit, or place any bets. Time-outs cannot be cancelled before the chosen period expires. This tool is ideal if you feel your gambling is becoming excessive in the short term.

Self-Exclusion

For players who need a longer-term break, ave67 offers self-exclusion periods of 6 months, 1 year, 2 years, 5 years, or permanent exclusion. A self-excluded account is fully deactivated: logins are blocked, marketing communications are stopped, and deposits are rejected. Self-exclusion cannot be reversed before the minimum period has elapsed. Contact [email protected] to activate.

Reality Checks

Enable periodic reality-check pop-ups that appear during your gaming session at intervals you choose — every 15, 30, or 60 minutes. Each notification shows how long you have been playing and your net win/loss for that session, giving you an honest, real-time picture of your activity to inform your decision to continue or stop.

How to access your tools: All responsible gaming tools listed above are accessible from the Responsible Gaming section within your ave67 account settings. If you encounter any difficulty activating a tool, please contact our 24/7 support team at [email protected] and a member of the team will assist you immediately, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

Recognising Problem Gambling

Understanding the warning signs is the first step toward getting help. These patterns can affect anyone — recognising them early makes a significant difference.

Chasing Losses

Placing increasingly large bets in an attempt to win back money already lost. This cycle rarely resolves itself and typically leads to larger deficits over time.

Neglecting Responsibilities

Missing work, skipping family commitments, or ignoring financial obligations such as rent or utility bills in order to spend more time or money gambling.

Borrowing to Gamble

Taking loans, using credit, or asking friends and family for money specifically to fund gambling activity — a strong indicator that gambling has exceeded comfortable financial limits.

Emotional Dependency

Using gambling as a way to escape from stress, anxiety, depression, loneliness, or difficult life circumstances rather than as a form of entertainment.

Secrecy and Dishonesty

Hiding gambling activity from family members or close friends, lying about how much time or money is spent gambling, or feeling shame or guilt about gambling habits.

Inability to Stop

Repeatedly trying and failing to cut back on gambling, feeling restless or irritable when attempting to reduce time spent gambling, or being unable to walk away when ahead.

Preoccupation with Gambling

Spending large amounts of time thinking about past gambling sessions, planning future bets, or calculating ways to obtain more money to gamble with, even while doing other activities.

Physical and Mental Effects

Experiencing sleep disturbances, appetite changes, increased anxiety, depression, or other health impacts that can be directly linked to gambling behaviour and its consequences.

If you recognise these signs in yourself or someone you know: Please do not wait. Reach out to the ave67 support team at [email protected] to activate self-exclusion or request a full account review. Problem gambling is a recognised condition — seeking help is a sign of strength, not weakness. 21+ Only

Limit Options at a Glance

A clear overview of the responsible gaming limits available to every ave67 player. All limits are applied in BDT and take effect as described below.

Limit Type	Available Periods	Takes Effect	Increase Cooling-Off	Status
Deposit Limit Cap on BDT deposited per period	Daily / Weekly / Monthly	Immediately on decrease; 7 days on increase	7-day cooling-off period	Available
Loss Limit Cap on net losses per period	Daily / Weekly / Monthly	Immediately on decrease; 7 days on increase	7-day cooling-off period	Available
Session Time Limit Maximum session duration	15 min / 30 min / 60 min / Custom	Immediately	No cooling-off required	Available
Time-Out Short-term account suspension	24 hrs / 48 hrs / 7 days / 30 days	Immediately — cannot be reversed early	N/A — must serve full period	Available
Self-Exclusion Long-term account deactivation	6 months / 1 year / 2 years / 5 years / Permanent	Within 24 hours of request confirmation	N/A — cannot be reversed before minimum period	Available
Reality Check Alerts Periodic in-session notifications	Every 15 min / 30 min / 60 min	From next session start	No cooling-off required	Available

To activate any limit, visit your account settings or contact [email protected]. All limits are processed in BDT. Players aged 21+ only. 21+

Tips for Playing Safely

Simple, practical habits that help you stay in control and keep gambling a positive experience on ave67.

Set a Budget Before You Play

Decide in advance how much BDT you are willing to spend during a session and treat that amount as the cost of your entertainment. Once your budget is spent, close the session — regardless of whether you are winning or losing. Never play with money earmarked for essential expenses.

Limit Your Session Time

Long gaming sessions can affect judgement and make it harder to stick to your budget. Use ave67's session timer to cap your play at a comfortable duration. Taking regular breaks — even a 10-minute break every hour — helps you stay alert and make clearer decisions about when to continue and when to stop.

Never Play When Emotional

Gambling under the influence of stress, anxiety, grief, anger, or emotional distress significantly impairs decision-making. If you are going through a difficult period — whether it is professional pressure in Dhaka or personal stress — step away from the platform until you are in a calm, clear-headed state.

Treat Winnings as a Bonus

A win on ave67 is a pleasant bonus — not a guaranteed income stream. Approach every session expecting to spend your set budget as entertainment spend. If you win, consider withdrawing a portion rather than immediately reinvesting all winnings into further play.

Talk to Someone You Trust

Keeping gambling a secret can amplify its negative effects. If you have concerns about your own gambling or about a family member's behaviour, talking openly to a trusted friend, family member, or professional is one of the most important steps you can take toward maintaining a healthy relationship with gambling.

Use ave67's Protection Tools

Do not wait until gambling becomes a problem before using our built-in protection features. Setting deposit limits, loss limits, and reality check alerts from day one builds healthy habits proactively. Our tools are designed to empower you — use them freely and adjust them whenever your circumstances change.

Need Help? We Are Here for You

If you feel that gambling is having a negative impact on your life, your finances, or your relationships, please reach out to the ave67 support team immediately. Our team is available 24 hours a day, 7 days a week, and will treat every enquiry with complete confidentiality and compassion. You can also request immediate self-exclusion by email — we will process your request within 24 hours of confirmation. 21+ Only

[email protected]

ave67 is committed to operating as a socially responsible platform. We take every responsible gaming request seriously and will never penalise a player for choosing to use our protection tools or seek support. Your wellbeing always comes first.

Age Verification Policy

ave67 operates a strict minimum age policy of 21 years across all areas of the platform, including casino games, sports betting, live dealer tables, keno, and all other products. This policy applies to players across all cities and regions of Bangladesh without exception.

Every new player is required to complete a full identity and age verification process as part of account registration. This process — commonly referred to as Know Your Customer (KYC) — requires submission of a valid government-issued identification document, such as a National ID Card (NID), passport, or driving licence, confirming the player is aged 21 or above.

ave67 may request additional age verification documentation at any time during a player's account lifecycle if our systems detect unusual activity or if there is any reason to question whether the account is being used by an underage individual.

All deposits are suspended until age verification is complete
Accounts flagged as potentially underage are immediately locked pending review
Winnings accrued by an underage player will be forfeited in accordance with our Terms & Conditions
ave67 reports confirmed underage gambling incidents to our compliance team
Parents and guardians should use device-level parental controls to prevent underage access to gambling platforms

For parents and guardians: If you believe a minor in your household has accessed ave67, please contact us immediately at [email protected] with the subject line "Underage Access Report". We will investigate and take prompt corrective action.

KYC Verification Steps

Create your ave67 account using a valid email address and confirm you are aged 21 or above during registration.

Submit Identity Document

Upload a clear photo of your National ID Card, passport, or driving licence. The document must show your full name and date of birth.

Address Verification

Submit a recent utility bill, bank statement, or other document confirming your residential address in Bangladesh — dated within the last 3 months.

Review and Approval

Our compliance team reviews submitted documents, typically within 24 hours. Once approved, full deposit and withdrawal functionality is unlocked on your account.

Ongoing Monitoring

ave67 may request updated documentation periodically or when account activity triggers a review. This is a standard part of our player protection obligations.

Play Responsibly with ave67

ave67 is Bangladesh's most trusted online gaming platform — built on a foundation of fairness, security, and player wellbeing. Explore our games knowing that every tool you need to stay in control is just a few clicks away.

Explore ave67 Casino Live Cricket Betting Browse Slots Read Our FAQ